My Office Hub

At MyOfficeHub ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal data of our members, guests, and website visitors ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, use our internet network, or interact with our website.

Please read this Privacy Policy carefully. By booking a workspace, connecting to our network, or entering our premises, you consent to the data practices described in this document.

1Information We Collect

We collect personal information that you voluntarily provide to us when you book a workspace, express an interest in obtaining information about us, or otherwise contact us.

Personal Identification Data: First name, last name, email address, phone number, and company name (if applicable).
Payment Information: Data necessary to process your payment for bookings (e.g., payment card details, billing address). Note: All payment data is handled securely by our third-party payment processors, and we do not store your full credit card numbers on our servers.
Network and Device Data: When you connect to the MyOfficeHub WiFi network, we may automatically collect standard network data, including IP addresses, MAC addresses, device types, and general usage statistics.
Physical Security Data (CCTV): For the safety and security of our occupants and property, we operate closed-circuit television (CCTV) cameras in common areas.

2How We Use Your Information

We use your data to direct our business operations and provide a premium experience. Specifically:

Facilitate account creation, booking confirmations, and the login process.
Process payments, billing, and send related receipts.
Manage our facility and ensure physical security (via CCTV).
Monitor and secure our internet network against unauthorized access.
Send administrative information and pricing updates.
Respond to customer service inquiries and support requests.

3How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data only in these situations:

Service Providers: Trusted third-party vendors for payment processing, email delivery, and hosting.
Legal Obligations: To comply with applicable law or governmental requests within the Federal Republic of Nigeria.
Protection of Rights: To investigate potential policy violations, fraud, or threats to safety.

4Data Retention and Security

Retention: We keep personal information as long as necessary for the purposes set out here, or as required by law. CCTV footage is routinely overwritten.

Security: We implement appropriate technical and organizational measures. However, no electronic transmission can be guaranteed 100% secure.

5Your Privacy Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

Request copies of your personal data.
Request correction of inaccurate or incomplete information.
Request erasure of your data under certain conditions.
Opt out of receiving promotional messages.

6Changes to This Policy

We may update this policy from time to time. The updated version will be indicated by the "Effective Date" at the top.

Contact Us

If you have questions or comments about this Privacy Policy, your data rights, or how we handle your personal information, please contact the MyOfficeHub management team directly.